Integrations have become a major concern for multifamily owners, operators, and the technology vendors providing services. Multifamily owners and operators expect technologies to integrate with their current systems, placing pressure on technology vendors to take on the responsibility of providing seamless integrations as a part of their service.

We will investigate concerns from both perspectives to see just how important integrations have become for vendors to succeed in a competitive marketplace, and how this affects the properties they serve.

A lot has been said about the problems of integrations, yet the perspective of both multifamily operators and technology vendors has been neglected.